Joel Manby is the president of the Herschend Family Entertainment company. While the name may not sound familiar, I know them by my visit to Dollywood in Tennessee a number of years ago.
As a business owner, I want my clients to experience their time with me positively. Through my studies, I have found companies and their leaders who seem to embrace better ideas when working with people.
What I have learned is that you can’t fake it. You have to genuinely love those around you. What does this mean?